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Privacy

Request data deletion

Roncy respects your right to control personal data associated with our games and websites.

Fastest way to start

Email a deletion request →

Subject line: Data Deletion Request

How to submit a request

Email support@roncyo.com with the subject line Data Deletion Request.

Please include:

  • Your name or in-game username (if applicable)
  • The game or app name
  • Device type and platform (iOS, Android, web)
  • Registered email or account ID associated with the game (if any)

We aim to process requests within 30 days and will confirm when deletion is complete where possible.

What we delete

Upon verification, we delete personal data we hold in our systems that is associated with your request, including identifiable analytics or support records we control directly.

What may be retained

Some information may be kept where required by law (for example, limited transaction records). Data held only by platform providers (Apple, Google, etc.) must be requested through those platforms' own tools where applicable.

Privacy contact

Questions about this process: support@roncyo.com · Privacy Policy