Support — Cozy Cat Block Puzzle
FAQs and how to reach us for this title. Include device model and OS version in bug reports.
Frequently asked questions
The game crashes on startup. What should I do?
Force-quit the app and restart your device. If it continues, uninstall and reinstall. If the problem persists, email us with your device and OS version.
I lost my progress. Can it be restored?
Scores and progress may be stored locally on your device depending on your version.
How do I request a refund?
Purchases through Apple are managed by Apple; purchases through Google are managed by Google. For other channels, contact us with your receipt details.
How do I delete my data?
Submit a request via our data deletion page or email support@roncyo.com with the subject Data Deletion Request.
Known issues
No known issues listed at this time.
Report a bug
Email support@roncyo.com with subject line: Cozy Cat Block Puzzle — Bug report. Include steps to reproduce and a screenshot if possible.